FAQ

Our necklaces are made from high-quality stainless steel, designed to be durable, comfortable, and suitable for everyday wear.

Our stainless steel necklaces are water-resistant and designed for everyday wear. However, to keep your jewelry looking its best, we recommend avoiding prolonged exposure to water, perfume, lotions, and harsh chemicals.

Our gold-tone necklaces are designed to maintain their beautiful finish with proper care. To help preserve the color, avoid prolonged contact with water, sweat, perfume, and chemicals, and store your necklace in a dry place when not wearing it.

Please note that the order needs 3-7 days to prepare and then plus additional 7-15 working days to ship.

Please note that delivery times may vary due to customs, local postal services, holidays, or other unexpected delays.

Yes. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

We accept returns in accordance with our Return & Refund Policy. Items must be returned in their original condition and meet the requirements outlined in our policy.

For full details, please visit our Return & Refund Policy page.

We currently accept secure online payments through the payment methods available at checkout, including PayPal where available.

If you have any questions about your order or our products, please contact us through our Contact Us page. Our customer support team will be happy to help.